Designed for questions, updates and support through WhatsApp Business.
Explore the channelEvery contact
deserves a reply.
You deserve more time.
One workspace to organise your customers and run automated conversations on WhatsApp, SMS and AI calls. Your assistant replies, gathers requests and hands the team what matters, even when you’re busy.
- Need
- Website quote
- Timing
- This week
- Next step
- Callback from the team
Work keeps growing.
The hours in a day don’t.
The problem isn’t talking to customers. It’s the repetitive work that builds up around every conversation.
- 08:47WhatsApp
A request arrives before you open.
Without a processIt sits among the notifications until mid-morning.
With HelloBusiness AIThe assistant welcomes the contact and captures the need.
- 12:30Call
The phone rings while you’re with a customer.
Without a processA missed call. Maybe a lost customer.
With HelloBusiness AIA voice assistant collects name, reason and contact details.
- 16:10WhatsApp
The tenth question about opening hours.
Without a processThe team writes the same answer, yet again.
With HelloBusiness AIConsistent answers, from the information you approved.
- 19:05SMS
Tuesday’s “I’ll get back to you”.
Without a processIt stays on the to-do list.
With HelloBusiness AIA flow with a wait and a reminder remembers it for you.
Reach customers
the way that works for them.
Short messages, full conversations, a voice that listens. Each channel has its role in your customer relationships.
AI calls
When it’s better to talk.Designed to take voice enquiries, collect information and prepare handover to the team.
Explore the channelSMS
The essential message.Designed for reminders and brief updates without a messaging app.
Explore the channelOne shared inbox
Every conversation, in context.History, status, internal notes and unread messages for every contact. WhatsApp, SMS and calls all land in the same place.
A clear process from the first message.
Three examples of how HelloBusiness AI handles everyday conversations.
“I’d like information” deserves a follow-up.
An enquiry arrives while your team is busy. Without a process, it gets lost among messages, notes and tasks.
The result: the need captured right away, a lead that doesn’t go cold and a more useful sales conversation.Explore the solution- 01The customer asks for information
- 02The assistant collects needs and preferences
- 03The team receives an enquiry to follow up
Start with the basics.
Your business basics.
Contacts, assistants, automations and documents: everything you need to run your company’s conversations, in one workspace.
Explore the platformYour network, organised
Contacts, tags, notes and consent information.
Your way of replying
AI assistants with your tone, your language and your instructions.
The next step, defined
Flows with a trigger, a wait and a message, on every channel.
Information, kept safe
Private storage for company documents.
Interface shown with sample data.
A plan for every stage of your business.
Different volumes, one idea: simpler conversations and the processes around them.
Starter
Start with automated conversations.
- 1 phone number included
- 100 minutes of AI calls
- 1,000 requests
- 2 users
- 5 active automations
Growth
For growing teamsFor teams that want to grow together.
- 3 phone numbers included
- 500 minutes of AI calls
- 5,000 requests
- 5 users
- 25 active automations
Scale
For larger volumes and processes.
- 10 phone numbers included
- 2,000 minutes of AI calls
- 20,000 requests
- 15 users
- 100 active automations
Monthly prices plus VAT, with a 7-day free trial on your first subscription. Minutes beyond those included, SMS and business-initiated WhatsApp messages are billed by usage. Any licences are not included.
Before your
first hello.
The answers you need to get started.
All frequently asked questionsHow do I get started with HelloBusiness AI?
Create your company workspace for free, add your contacts, set up your AI assistant and your first automations. When you’re ready, connect your number and choose the right plan.
Can I use my existing number?
Yes. The landline you already use can be moved to the platform and kept for calls and WhatsApp. If you prefer to keep your mobile, you carry on using WhatsApp Business on your phone alongside the platform and forward the calls you don’t answer to the assistant. Compatibility is checked before the number in use is changed.
Are messages and calls included in the price?
Every plan includes a bundle of AI assistant call minutes and WhatsApp replies within 24 hours. Beyond the included minutes, SMS and business-initiated WhatsApp messages are billed by usage at the rates shown on the pricing page; until HelloBusiness AI activates direct billing, WhatsApp messages are charged by Meta. Numbers, any licences and taxes are not included.
How is my company’s data separated?
Each account creates a business workspace. APIs check access by organisation and role. Files are private and require authentication even to download. The website connection is encrypted with HTTPS.
The best relationships
start with a hello.
Prepare your business workspace and the way you want to speak to customers.