Contacts with a story
Save contact details, company, tags and notes. Search when needed and record consent status and source without rebuilding everything from a chat.
THE PLATFORM
One workspace.
The whole customer journey.
From contacts to assistant instructions and workflows. Build an organised, consistent and repeatable way of working.
Assistants with your personality
Pick a template or start from scratch. Set the goal, language, tone, company information and the moments to involve a person.
Workflows that are easy to prepare
Set the trigger, wait, channel, message and assistant. Check the path in the preview, then switch it on.
Documents in private storage
Keep PDF, TXT and CSV files in a private archive, accessible only from your workspace.
CONVERSATIONS ACROSS CHANNELS
The right message comes in many forms.
Each channel plays a clear role in your relationship with customers.
WhatsApp Business
A place for conversations that continue.- Welcome new enquiries and answer common questions.
- Updates and follow-ups through official APIs.
- Support journeys with team handover.
Uses the official WhatsApp Business APIs: you need a compatible account and number and, for some messages, approved templates.
SMS
A few words. A clear next step.- Reminders and essential updates.
- Messages for people who don’t use WhatsApp.
- Updates linked to business events and processes.
SMS go out with your company name as the sender. To receive SMS replies you can add a dedicated mobile number.
Calls with an AI assistant
A voice that listens and understands the need.- Conversations to understand customer enquiries.
- Collect information and preferences.
- Involve the team when a person is needed.
Before using it with customers, you set up the assistant and test it on your own calls.
YOUR NUMBER, YOUR CHOICE
Start fresh.
Or with the number
your customers already know.
Your number is part of your customer relationships. That is why we plan options for both new and existing numbers.
Read the number FAQsA new business number
An Italian landline number with your city’s area code, all yours: calls and WhatsApp on the same number.
Your existing number
Bring the landline you already use to the platform. Or keep your mobile: WhatsApp carries on on your phone and the calls you don’t answer go to the assistant.
YOUR BUSINESS STAYS AT THE CENTRE
Organisation, access and control.
Automation works better with clear information and responsibilities.
A workspace for your company
Separate data per organisation, authenticated access and HTTPS.
Clear instructions and limits
Decide what the assistant knows, how it speaks and when it involves the team.
A foundation for teamwork
Separate roles for owner, admins, editors and viewers, plus email verification for every new account.
YOUR NEXT STEP
The best relationships
start with a hello.
Prepare your business workspace and the way you want to speak to customers.